❓ General Questions
Answers to all your questions about 9bdt
From cricket betting to live casino, deposits and withdrawals to VIP benefits — find clear and detailed answers to any question you have about 9bdt on this page.
9bdt is a trusted gaming platform for players in Bangladesh. We receive many questions every day about cricket betting, slots, live dealer games, deposits, and withdrawals. This FAQ page has been created to provide detailed answers to all those questions. From BPL to VIP cashback, bKash deposits to live chat support — everything is organised into five categories. If you don't find an answer, contact our 24/7 support team.
Frequently Asked Questions
BPL & International Matches
Yes, 9bdt offers in-play or live betting. Markets update with every over or ball while the match is going on. This lets you make decisions based on how the match is unfolding. Live odds change quickly, so watch the market carefully before placing a bet.
9bdt offers a range of markets including Match Winner, Toss Winner, First Innings Runs, Over/Under, Top Scorer, and Wicket markets. Tournaments like BPL and the T20 World Cup have even more markets available. As one example — in a Bangladesh vs India match you can take part in the Match Winner or Total Runs market.
If a match is abandoned due to rain or any other reason, or a no-result is declared, the original stake for that bet is generally refunded. However, if the match is completed under the Duckworth-Lewis method, that result is treated as final. You should read the terms and conditions of the specific market carefully before placing a bet.
Decimal odds are the simplest format. Say the odds are 2.50 — that means if you bet ৳100 and win, you receive ৳250 in total (including your original ৳100 back, with a profit of ৳150). The higher the odds, the lower the chance of winning but the greater the reward. 9bdt displays odds in decimal format.
9bdt opens additional betting markets for major tournaments like IPL and the T20 World Cup. Various outright markets are available, including Tournament Champion, Top Batter, and Highest Wicket-Taker. Visit the cricket section of the platform to browse these markets.
VIP & Cashback
Cashback is calculated each week based on your gaming activity. A set percentage is added to your account according to your VIP level. This cashback is available as directly usable balance. The cashback process is completed at the end of the week.
9bdt has three VIP levels. The Bronze level offers up to 0.5% cashback per week. The Silver level offers up to 1.0% and the Gold level offers up to 1.5% weekly cashback. The more active you are, the higher the level you can reach.
The more regularly you play games and place bets on 9bdt, the faster you can advance to a higher VIP level. The platform considers your gaming history and activity and upgrades your level automatically. Playing regularly and staying active on the platform is the key.
In addition to cashback, Gold VIP members enjoy priority customer support, exclusive promotional offers, and early access to new games or features. Larger withdrawals are also processed more easily and quickly for Gold members. Contact the support team for more details.
Deposit Questions
The minimum deposit at 9bdt is ৳100. This applies equally to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. A deposit of ৳100 is enough to take part in any game.
Generally, 9bdt does not charge any extra fee on deposits. However, your payment service provider, such as bKash or Nagad, may apply their own transaction charges. Check your payment app's fee policy before making a transfer.
After logging in to 9bdt, go to the deposit section and select bKash. Follow the instructions shown and make the payment through your bKash app or by dialling *247#. Keep your transaction ID saved — if there is any issue, you can contact the support team with it.
First wait a few minutes, as network delays can sometimes cause a short delay. If the deposit has not appeared within 15-20 minutes, contact 9bdt via live chat or email with your payment transaction ID and screenshot. Our team will resolve the issue promptly.
Yes, you can also deposit to 9bdt via bank transfer. Payments can be made through Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks. The minimum deposit amount here is also ৳100. See the deposit page for applicable bank details.
Customer Support
Yes, 9bdt's customer support team provides assistance in both Bengali and English. Players from Bangladesh can easily get any issue resolved in their own language.
9bdt has two support channels — live chat and email. Live chat is the fastest option; after logging in to the site you can get in touch instantly via the chat widget. The email address for contact is [email protected].
9bdt's support team is active seven days a week, twenty-four hours a day. Our team is with you even on Eid, Puja, or any other holiday. So feel free to reach out at any time for any urgent issue.
For a faster resolution, have your account username or registered phone number, a brief description of the issue, and where applicable your transaction ID or screenshot ready before getting in touch. This allows the support team to resolve the issue more quickly and effectively.
Live Dealer Games
In live dealer games, a real dealer deals cards or runs a roulette table from a studio via live video streaming. You place bets from your own screen and see the results in real time. It gives you the experience of a real casino from home.
Live roulette is quite simple. A ball is released on a spinning wheel and you guess which number or colour the ball will land on. For beginners, the tip is to start with small bets on red/black or odd/even markets. The chances of winning on these are nearly equal, so they are good for learning.
Teen Patti is a popular South Asian game with three cards. Each player receives three cards and the player with the best hand wins. In Andar Bahar, one card is placed and you bet on whether the matching card will appear on the "Andar" (inside) or "Bahar" (outside) side. Both games are fast and simple.
9bdt's live dealer tables have separate limit tables for players with different budgets. Lower-limit tables are available for smaller budgets, and higher-limit tables are available for experienced players. The bet limits for a specific table can be seen before entering the game lobby.
Because of live video streaming, a stable internet connection will give you a better experience. 4G mobile data or Wi-Fi is generally sufficient. If the connection is weak the video may pause occasionally, but bet-related data is saved.
Have more questions?
Our expert support team is with you 7 days a week, 24 hours a day. Get instant help via live chat or send us the details by email.
Email: [email protected] | Support in Bengali & English